Video Calling My Grandson in Australia
I hadn't seen my grandson properly in over a year — he moved to Australia for work and I'm useless with technology. My daughter kept saying "just video call him, Mum" like it was the easiest thing in the world. I asked Helen to walk me through it, step by step, and she never once made me feel like I was slow for asking twice. Last Sunday I saw his face on my tablet for the first time in months, and he showed me his new flat. I cried a little, I'll admit it. Thank you, Helen.
— Diane Foster, Nelson
